FAQ

Every Attrangi piece is handcrafted by expert karigars on a 14% silver base, finished with a 1-gram gold dip and quality-checked before it leaves us, so you get the look and feel of fine jewellery without the price. We are a women-led brand making jewellery since 2017, with boutiques in Mumbai, Chennai and Surat where you can try our pieces. And we are always here for all your jewellery needs, with a team ready to help you choose, style and care for your pieces.

Our jewellery is crafted on a 14% silver base, plated according to the polish used, and finished with a 1-gram gold dip to give every piece a premium look and feel. This combination ensures durability and a finish that resembles fine jewellery far more closely than standard artificial pieces.

Attrangi is fashion jewellery, made to give you the look and feel of fine jewellery without the price or the worry of wearing the real thing. Each piece is crafted on a 14% silver base and finished with a 1-gram gold dip. Our pieces are not solid gold and do not contain real diamonds, polki or pearls.

We use high-quality American Diamonds that look exceptionally close to real diamonds. Please note these are not certified gemstones, and American Diamonds do not carry resale value — they are designed for beauty and craftsmanship.

With proper care, Attrangi pieces typically last 3 to 5 years or more. Storing pieces in the Attrangi box, avoiding water and perfumes, and cleaning gently with a soft cloth makes a significant difference.

We don’t call our pieces anti-tarnish, but nothing should go wrong if you keep them away from water and perfume and store them in the Attrangi box. With that care they typically last 3 to 5 years or more, and if anything ever goes wrong, we are here to help.

No, our pieces are not waterproof. Keep them away from water and perfume, store them in the Attrangi box, and they will stay beautiful for years. If anything ever goes wrong, we are here to help.

Yes, you can wear our pieces daily. You just need to take care of them: keep them away from water and perfume, and put them back in the Attrangi box after wearing.

We don’t offer a formal guarantee, but we stand by every piece. Each one is quality-checked before it leaves us, and nothing should go wrong if you keep it away from water and perfume and store it in its Attrangi box. If something ever does, WhatsApp us on +91 83697 37851 and we will be there to help.

Store each piece in its Attrangi box in a moisture-free area. Clean gently with a dry soft cloth to remove dust and restore shine. Always remove jewellery before bathing, swimming, exercising, or sleeping. Avoid contact with perfumes, hair sprays, or body lotions — apply these before putting jewellery on. Never use soap, toothpaste, or chemical cleaners as they strip the protective finish. Store each piece separately to prevent chipping, scratches, or entanglement.

Yes. When a product has “Set” in its name, the matching earrings are included. If you would like help pairing earrings with any other piece, chat with us and we will help you pick.

Each product page includes size details where applicable. If you’re unsure about sizing or fit, email us at support@attrangi.in and we’ll guide you to the right size before you order.

We try to display colours as accurately as possible, but slight variations may occur due to monitor or screen settings. Some pieces may also appear larger or smaller than actual size on screen — please refer to the size chart on the product page for accurate dimensions. Every piece is handmade, so it may vary slightly from the pictures. Minor variations in colour and design do not qualify for a return.

We do not have a separate men’s collection, but we do sell solitaires and brooches for men. If you are looking for something specific, please contact our support team on WhatsApp +91 83697 37851 or at support@attrangi.in.

Start with our Bestsellers, the pieces our customers love most, or see New Arrivals for the latest designs. Shopping for a wedding or a festival? Chat with us and we will help you pick.

Every Attrangi order arrives in our signature Attrangi jewellery box — designed beautifully so you can continue using it to store your pieces between wears.

We accept all types of payments through our trusted payment partner, including credit and debit cards and UPI. Cash on Delivery is available across India. Shipping is free on all prepaid orders across India. For Cash on Delivery, Rs. 100 is added at checkout. International orders can be paid by card, PayPal or bank transfer on request.

You’ll receive an order confirmation email once your order is processed and also a WhatsApp with details about your order.

If you require the OUT OF STOCK product, you can click on the 'NOTIFY ME' button on the product page and once the product is back in stock we will notify you on mail.

Discounts are only applicable as per ongoing offers on the website. We keep revising and coming up with new ones - all details will be mentioned on the website banners.

Yes — pricing is consistent across our website and physical boutiques. Online discount offers do not extend to additional in-store discounts, or vice versa.

Yes. If your order has not been shipped yet, WhatsApp us on +91 83697 37851 with your order number and we will cancel it and refund your money to your original payment method within 7–10 business days. Customised orders, and orders already shipped, cannot be cancelled.

Within India, orders are usually delivered within 2–5 working days. Deliveries to the North East and to remote or rural areas can take longer. International orders usually arrive in about 10 days. Delivery timelines are estimates, not guarantees. We ship through trusted courier partners, and you’ll receive tracking details once your order is dispatched.

As soon as your order is dispatched, we send you the tracking details so you can follow your parcel to your door. Orders within India are usually delivered within 2–5 working days. If you have not received them, WhatsApp us on +91 83697 37851 with your order number.

Need it by a certain date? WhatsApp us on +91 83697 37851 before you order with the product and your pin code, and we will tell you if it can reach you in time.

Yes, we ship worldwide. International orders can be paid via bank transfer or credit card. Please note that Cash on Delivery is not available outside India.

Currently, we only ship to one address per order. If you need pieces sent to multiple locations (gifts, for example), please place separate orders.

If your parcel looks damaged or tampered, please do not accept the delivery. Refuse the parcel and WhatsApp us on +91 83697 37851 with your order number. We will look into it and send a replacement as soon as possible.

Every piece is quality-checked before it leaves us. If your order still arrives damaged, or is not what you ordered, we replace it free, with free pick-up and free delivery. Just tell us within 48 hours of delivery. Returns and exchanges are accepted in these two cases, and rings and bangles can also be exchanged for another size.

Yes, we exchange it for another size. Rs. 250 is charged for pick-up and delivery. Size issues are not refunded, so check the size guide before you order, or WhatsApp us on +91 83697 37851 and we will help you pick the right size.

Fill in the short form at attrangi.in/apps/return_prime within 48 hours of delivery. Our quality team reviews every request, and once it is approved we arrange the pick-up from your address.

It lets our quality team check your claim. An unboxing video is required for every damage claim: one continuous video, from the sealed parcel with the shipping label in view until the piece is fully shown, without any cuts.

Once the returned piece passes our quality check, we dispatch your fresh or correct piece. Exchange pieces are delivered in 8–10 working days, depending on availability.

We always try to replace your piece first. If it is out of stock, we refund the amount as store credit, valid for 3 months from the date of issue. Full details are on our Returns/ Exchange & Refund page: attrangi.in/pages/returns-exchanges

Yes. We offer customisation on most pieces — including bead colour changes, slight design adjustments, and bespoke requests. Email your request to support@attrangi.in. Please note: customisation requests take an additional 10 to 12 days for dispatch on top of standard processing time, and some changes may carry extra charges which we’ll confirm before proceeding.

Yes, we do. Please share the reference shade that you would like to change. P.S. extra charges will be applicable.

We have three boutiques across India — Mumbai (Lower Parel), Chennai (Mylapore), and Surat. Each boutique offers personal styling and the full Attrangi catalogue to try on. Visit our Boutiques page for full addresses, contact details, and directions: attrangi.in/pages/attrangi-boutique

Yes — especially recommended for brides and trousseau planning. Reach out to us on WhatsApp or email, or call your nearest boutique to schedule a personalised appointment in Mumbai, Chennai, or Surat.

Yes — the Attrangi Club rewards our customers with exclusive offers, early access to new collections, and birthday surprises. We also have a Referral Program that lets members earn credit when friends discover Attrangi. See our Rewards page for full details: attrangi.in/pages/rewards

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