Shipping policy
REVERSE PICK-UP
Once the product is approved for return, we will arrange for a pick-up.
DISPATCH
Once we receive the damaged/incorrect product, we will dispatch the fresh/correct product.
*We are not responsible for any damaged packages or packages lost in transit. We are not liable for any returns that we were not notified of.
THE FOLLOWING DOES NOT QUALIFY FOR REFUNDS:
- Package lost in shipment
- Package refused by recipient
- Products that have been returned in a used or damaged condition
- Products returned due to size issues (Please check the size guides carefully before making a purchase)
- Incorrect delivery address.
- If the jewellery is not faulty or damaged in any way.
- Minor variations in colour & design of the jewellery
- After more than 3 failed delivery attempts by our courier agent.
GUARANTEE
All products sold by Attrangi are guaranteed authentic.